Shipping Policy

We ship orders worldwide from our trusted suppliers.

Processing Time: Orders are processed within 1–2 business days.
Delivery Time: Standard shipping typically takes 7-10 business days, depending on your location.
Tracking: Once shipped, you’ll receive a tracking number by email.
Shipping Costs: Free shipping on all orders.
Delays: While we do our best to ensure timely delivery, please note that shipping times may vary due to customs or carrier delays.

Company Name: MOSBY ENTERPRISES LIMITED
Registration: 78862783
Address: UNIT 903A, 9/F., CAMERON COMM
CENTRE, 458-468 HENNESSY
ROAD, CAUSEWAY BAY
HONG KONG

FAQ

Yes, if you’d like to exchange an item for a different size, color, or style, please reach out to us within 14 days of receiving your order.

Orders are processed within 1–2 business days. Delivery usually takes 7-10 business days depending on your location.

Yes! We ship worldwide. Shipping times and costs vary depending on the destination.

We work with trusted suppliers worldwide to bring you safe, high-quality, and durable pet products.

Yes, once your order has been shipped you will receive a tracking number by email so you can follow your package.