Privacy Policy

At Pets Paradise, your privacy is important to us. We only collect personal information that is necessary to process your orders, improve your shopping experience, and provide customer support. This may include your name, email address, shipping details, and payment information.

We do not sell or share your personal data with third parties, except as required to fulfill your order (e.g., shipping carriers and payment providers). All payment transactions are secure and encrypted.

Company Name: MOSBY ENTERPRISES LIMITED
Registration: 78862783
Address: UNIT 903A, 9/F., CAMERON COMM
CENTRE, 458-468 HENNESSY
ROAD, CAUSEWAY BAY
HONG KONG

FAQ

Yes, if you’d like to exchange an item for a different size, color, or style, please reach out to us within 14 days of receiving your order.

Orders are processed within 1–2 business days. Delivery usually takes 7-10 business days depending on your location.

Yes! We ship worldwide. Shipping times and costs vary depending on the destination.

We work with trusted suppliers worldwide to bring you safe, high-quality, and durable pet products.

Yes, once your order has been shipped you will receive a tracking number by email so you can follow your package.