Refund Policy

We want you and your pets to be happy with every purchase from Pets Paradise. If you’re not satisfied with your order, you can request a return within 14 days of receiving your items.

To qualify for a refund:

• The item must be unused and in its original packaging.

• Proof of purchase is required.

• Customers are responsible for return shipping costs unless the item arrived damaged or defective.

Once your return is approved and received, your refund will be processed within 5–7 business days.

Company Name: MOSBY ENTERPRISES LIMITED
Registration: 78862783
Address: UNIT 903A, 9/F., CAMERON COMM
CENTRE, 458-468 HENNESSY
ROAD, CAUSEWAY BAY
HONG KONG